Toll Free: 866-811-8244
Email Us
Toll Free: 866-811-8244
Email Us

Our Guarantee

Satisfaction Guarantee is committed to our customers satisfaction. . If you or your recipients are not 100% satisfied, simply let us know and we’ll make it right! , because of the perishable nature of our gift baskets and flowers , we ask that you contact us at 866 811 8244 within 24 hours of delivery

Product Substitutions
If the item you chose is unavailable or does not meet our standards, an item of equal or greater value may be substituted. Chocolate in our gifts may be replaced with other gourmet items of equal or greater value from May through September, when the weather gets warmer. These substitutions are done to ensure the timely arrival and freshness of your gifts as well as the integrity of the presentation.

You will be provided with an estimated delivery date on all ground orders. Please note that this is only an estimated delivery date; you will need to choose an expedited shipping method to guarantee a specific delivery date. can you please see if this shipping chart can be put under delivery information

Fresh Flowers Delivered by FedEx® , UPS® or USPS®
Fresh flower orders that are delivered by FedEx® , UPS® or USPS® are subject to a service fee applied for Next-Day delivery, however the actual service fees charged may vary. For example, weekend and holiday service fees may be higher.

Plants and Gifts Delivered by FedEx® , UPS® or USPS®
Alternate delivery options are available for most potted plants and non-perishable gifts delivered by FedEx® , UPS® or USPS®. These items follow the Delivery Date Chart and Shipping Fee Charts below.

Plants and gifts that are highly perishable (such as selective chocolates) that are delivered by FedEx® , UPS® or USPS® will only ship Next-Day delivery at the applicable shipping fee. Changes to delivery address information after the order has been shipped will result in a $10.00 charge We are unable to process orders for delivery to P.O. Boxes or APOs A signature is not required; the carrier may leave the package if no one is available to accepts the delivery Hospital deliveries: please make sure the recipient is still in the hospital before scheduling the delivery

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